NEXT OR NOMINATED DAY DELIVERY, NATIONWIDE MONDAY-SATURDAY

Frequently Asked Questions

Categories

Delivery

When will my Posy arrive?

What if I need to change my delivery time slot?

What if I’m not in?

What happens if I don’t receive my order?

Flower Care

How do you keep your flowers fresh and safe in transit?

What do I do when my flowers arrive?

My flowers haven’t lasted as long as expected.

How do I keep my flowers fresher for longer?

Is the Posy hydration gel safe to be washed off down the sink?

Sending a Gift

Can I gift a subscription?

Packaging

I am concerned about single use plastic and our environment, can I recycle my Posy & Posy packaging?

Is the Posy hydration gel safe to be washed off down the sink?

Subscriptions

How do I end my subscription?

Can I pause my flexible subscription?

Can I gift a subscription?

Payments

Make my order Lily Free

Make my order lily free?